Introduction
DEN Property (“we”, “us”, “our”) recognizes the importance of privacy and is committed to protecting the personal information of our clients, employees, and partners. This Privacy Policy sets forth our approach to handling personal information to ensure we meet our legal obligations under the New Zealand Privacy Act 2020 and foster trust with our stakeholders.
Scope
This policy applies to all personal information collected, held, used, and disclosed by Billmac Investments Ltd across all its operations and business units.
Collection of Personal Information
Types of Information Collected: We collect information necessary for the operation of our business, which may include names, addresses, email addresses, telephone numbers, financial details, and any other information relevant to the services we provide.
Methods of Collection: Personal information is collected through various means, including but not limited to, client interactions, website forms, business transactions, and public sources. We collect personal information directly from individuals unless it is unreasonable or impracticable to do so.
Purpose of Collection: The primary purpose for collecting personal information is to provide and improve our services, manage our client relationships, fulfill legal requirements, and conduct business processing functions.
Use and Disclosure
Use: Personal information is used strictly for the purposes for which it was collected, or a directly related secondary purpose, where the individual would reasonably expect such use.
Disclosure: We will not disclose personal information to third parties without consent, except where required or allowed by law. This includes disclosures necessary to prevent a serious threat to health or safety, for legal proceedings, or for law enforcement purposes.
Data Quality and Security
Accuracy: We take reasonable steps to ensure the personal information we collect is accurate, complete, and up-to-date.
Security: We implement a range of physical, electronic, and managerial procedures to safeguard personal information against loss, unauthorized access, use, modification, or disclosure. This includes secure storage practices, IT security measures, and access controls.
Access and Correction
Individuals have the right to access their personal information held by us and to request correction of any inaccuracies. Requests for access or correction can be made to our Privacy Officer, and we will respond within a reasonable timeframe.
Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When personal information is no longer needed, we take steps to securely destroy or de-identify it.
Transparency and Choice
Individuals are informed about the collection and use of their personal information at the time of collection or as soon thereafter as practical. We will provide individuals with choices regarding the collection, use, and sharing of their personal information, consistent with the purposes for which it was collected.
Privacy Officer
Our Privacy Officer is responsible for overseeing our compliance with this policy and the Privacy Act. Contact details are provided for inquiries, complaints, or requests relating to personal information.
Privacy Officer Contact Details
Jacqui Baigent
Phone: 021373342
privacy@denproperty.nz
Complaints and Inquiries
We are committed to resolving any complaints about our collection or use of personal information. Individuals should contact our Privacy Officer if they have any concerns. If a complaint is not resolved, individuals have the right to contact the New Zealand Privacy Commissioner.
Updates to This Policy
This policy will be reviewed and updated periodically to reflect changes in our practices, technology, and legal requirements. The latest version of this policy will be available on our website or upon request.
